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A Guide to ERP ..

A Guide to ERP … Benefits, Implementation and Trends

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Description

One of the most influential IT developments of the past forty years has been Enterprise Resource Planning, or ERP. Thousands of organisations have used ERP to change their business models and improve their processes. In this book, the benefits of ERP are explained, and guidance is given for ERP implementations. The many examples make the book a practical guide for managers and consultants who use ERP in their daily work. The book can also be used for management science or information management courses at bachelor’s or early master’s level.

Product Description

Content

Part 1: What is ERP?

    1. Why ERP?
      1. The main characteristics of ERP
      2. Impact of ERP
      3. Summary
    2. The functioning of ERP systems
      1. The value chain and the supply chain
      2. The predecessors of ERP
      3. The first ERP systems – data integration for manufacturing companies
      4. ERP extensions – Data integration for other value chains
      5. ERP extensions – Sophisticated best practices
      6. ERP extensions – Data integration in the supply chain
      7. Summary
    3. Parties in the ERP market place
      1. ERP software suppliers
      2. Implementation partners
      3. Application service providers
      4. Summary
    4. ERP and IT architecture
      1. The logical architecture of an ERP system
      2. The elements of a physical IT architecture
      3. ERP on a mainframe architecture
      4. ERP on a client-server architecture
      5. ERP on a browser architecture
      6. Summary

Part 2: ERP evaluation and implementation

    1. Principles of an ERP implementation
      1. Phases in the ERP life cycle
      2. The preselection of suppliers, implementation partners and application service providers
      3. The sourcing basis: turn-key or do-it-yourself
      4. Model-building strategy
      5. Go live strategy
      6. Summary
    2. Functional fit analysis
      1. Significance of the functional fit analysis
      2. A method for functional fit analysis
      3. Approach
      4. Summary
    3. Risk analysis
      1. Significance of the risk analysis
      2. A method for risk analysis
      3. Approach
      4. Summary
    4. Cost benefit analysis
      1. Significance of the cost benefit analysis
      2. A method for cost benefit analysis
      3. Approach
      4. Summary
    5. ERP ex ante evaluation – an example
      1. Introduction of the example company
      2. The principles of the ERP implementation at P&V Europe
      3. Functional fit analysis
      4. Risk analysis
      5. Cost benefit analysis
      6. Go-no go presented to the European board

Part 3: Managerial trends and ERP

  1. ERP and open source software
    1. Open source software: a brief introduction
    2. ERP and open source software
    3. Implementation strategy
    4. Summary
  2. ERP and corporate governance
    1. Corporate governance legislation: a brief introduction
    2. Core concepts in internal control
    3. ERP and internal control
    4. Summary
  3. ERP and shared services
    1. Shared service centres: a brief introduction
    2. ERP and shared service centres
    3. Implementation strategy
    4. Summary
  4. Criticism of ERP
    1. ERP data integration and organisational culture
    2. ERP best practice processes and competitive advantage
    3. Summary

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